Just mediocre

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I have a meeting with my supervisor, or manager, later today. It’s kind of a “check-in” and not an evaluation or anything like that. It’s a time to just chat about how things are going, visit, and a time to voice concerns, suggestions, etc.

So, the meeting usually starts with the same question, or the same line of questions – “How’s it going? How are you feeling?”

Over the last several years, it been getting harder and harder to answer those questions. Do I really (I mean REALLY) tell the truth or do I just minimize what or how I am feeling and fudge the truth? In the past, it never felt like I needed to hedge the truth (much). I felt like I could be honest. But, as time has gone on, there isn’t the same feeling with my manager, isn’t the same feeling in the team, and isn’t the same feeling in the organization. It’s hard to pinpoint the change, but much of it stems from the feeling that management is no longer listening to what we need or want, isn’t willing to be work with people, and then really that translates to they don’t really care what the employees telling them. Granted, it’s a government job of sorts, so that hasn’t ever really been totally true but over the last several years it has not gone in a positive direction.

What do I say this afternoon?

Well, for one thing I will say that I don’t feel like I am doing the best job I possibly can. It has become increasingly difficult to do a good job.

Part of the reason is because our team has shrunk over the last year and it has been an incredibly slow process of bringing on people to replace those we have lost. There have been three new hires since the beginning of the year, but it takes time to get them up to speed (they have three years to be “proficient”) so they don’t contribute to an even distribution of the workload. Their knowledge base just doesn’t afford for that to happen. Additionally, because everyone has had to pick up extra slack, the projects we need to work on and the new knowledge we need to develop as experience software analysts can’t be done. Everything gets put on hold.

Another part of the problem is that we are supporting two different versions of the software at the same time. The migration process that was originally thought to take three years has turned into a disappointingly difficult process because of the poor development from the software creator. As such, there have been so many hurdles to overcome, software issues in the newer version of the software, that the process is now running on five years and there is at least another 3-5 to go before everyone is back to using the same software again. Learning and troubleshooting the newer version is slow, tedious, and unpredictable because when there are issues we are never sure if that is the way it was designed and supposed to work or if it is broken and needs fixed. Then trying to get the creator to make it work like schools need it to work (or at least similarly as the current software they already know and use) has been frustrating and tiring.

Needless to say, I don’t feel like I can give the clients the best of my efforts. I am spread too thin, can’t focus on much of anything without getting more duties, additional tasks, or trying to learn something new in either software. The best I can do is just mediocre.

Anyone feel like mediocre is a good thing?

I realize sometimes you just hang on and hope that things get better. It might. But how long do you hang on?

If my manager asks if I was looking for a different job, I probably would have to say that I am not actively looking but my eyes are open to other opportunities. I don’t have any at the moment, but if the right one came along I can’t say that I wouldn’t seriously consider it and jump ship if it was right for me. It’s not that I am unhappy, it’s just that I am not happy either.

Make sense? Probably not.

Mediocre.

I hate that.

Price match please!

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Competition is rough these days! Retail stores, brick & mortar vs. online, are in a battle to get your dollars because there are so many choices out there. Most stores, in order to overcome the competition, will do just about anything to get your business once you’re in the store, so many of them will price match identical goods found at other stores just so they can capture your money before you walk out the door.

Walmart won’t even match it’s own online price!

Yesterday was the strangest experience I have had as a consumer in quite a while.

My daughter wanted to buy “Grand Theft Auto V” and she was going to just buy it online from the Microsoft store as a digital download for $29.99. I said she should check around first to see if she can get a better price since it has been out for a while. So she did. As it turns out, there were several stores who had it on sale – Walmart and Game Stop, just to name a couple.

So, we jumped in the car and headed out to Walmart. We located the game in their electronics section in two place, neither of which indicated the online price as seen above. One was priced at $29.98 and the other one was priced at $59.98. These are the same game, mind you…

We asked for some help, showed the employee the price on the phone, he looked in the locked case and said something to the effect of “Well, we just updated prices so that is a bit of a mystery.” He pulled out both items at different prices and we went to do a price check. Both came up as marked. Wait, what?!? So, I asked if we could get the price as indicated online and he looked at my phone again, scrolled through the listing and said, “It must be an online only special.”

I was like, “It doesn’t say that anywhere. If it were online only, it would say that wouldn’t it?”

His response was, “It usually does.”

So, again, I asked if they would honor online price.

He said, “I don’t have the authority to do that but if you want to order it online then you could pick it up at the front of the store.” REALLY???? You’re gonna go there?

I asked for a manager. He said he called one. We waited for 15 minutes and still no manager. I asked if one was coming. He said they should be but they have to do “rounds” before they can get there.

I called Game Stop, verified they had the game in stock, left Walmart, and she spent her money there instead. No hassle.

When the physical store can’t (any employee should have this ability) to match it’s own online store price, you have a problem.

Walmart versus Walmart.com – both losers in my book!