A bit of a curious solution to a vehicle recall.
A while back I got a recall notice for the Ram truck. The notice said that the tailgate could randomly open while traveling…obviously, that is an issue because you potentially could lose whatever you are transporting in the back of the truck (provided it isn’t secured properly). The repair was to have the latch replaced, free of charge, at the dealership.
Made the appointment and took it in yesterday. The guy scheduling the appointment said it took more time to do the paperwork than to do the recall. Curious statement.
I was at the dealership all of 15 minutes. They never even moved the truck from the parking spot I parked it in.
Apparently, the recall just meant they needed to check if something needed to be replaced. I was told they open and closed the tailgate several times and everything appeared to latch correctly so nothing was replaced.
Ummm, I wasted my time on that? I could have done that. They really needed to have a repair person check that?
Is it really a recall if you just open and close it and replace nothing?