Back at the office

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Weather in the PNW has had me telecommuting for work. Four days this week, the commute was from the coffee maker to the desk because snow and ice was on the ground.

I am back in the office today and I can honestly say this job can literally be done anywhere. I would love the opportunity to demonstrate this to my boss. My manager is already on board, but the higher-ups still think office space is a good idea.

If someone would like to sponsor a trip for me to a warm, tropical island with a well connect resort (with internet connection), I am open to offers.

Please hit up my inbox. PLEASE.

No, like really, PLEASE!

Between the lines

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Sometimes, things going unsaid is best.

Then there are other times where being blunt is the only solution, awkward or not.

And then there are those times where trying to be tactful sometimes works and sometimes doesn’t.

Anyone feel me on this?

Just saying…

Placation

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I am not sure if that is the right word or not. Generally, I am not at a loss for words but the definition for placation kind of fits but doesn’t at the same time.

The definition means that there is some sort of concession or giving of ground. But what if that isn’t really the case? What if someone has just told you something, like “Let’s discuss this at a later date,” but has not intention of actually following through with their statement. They just said it to shut you up.

Do you know what I mean?

Yeah, I don’t like being treated that way either. Whatever word is appropriate to be used for that situation. Appeasement? Maybe, but again it implies that something was given up by the other party. Concession? No, that’s not it. Patronize? Yeah, maybe that’s it.

I don’t know. I just know I don’t like being treated like that.

 

One eyed travel

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Weird thing happened yesterday. Weird enough that I can count the number of times over the last 35 year it has happened on one hand. It was a fluke really, but it made me uncomfortable.

I have worn soft contacts for a long time, like since about the 5th grade. Having 30+ years of experience, I kind of “have seen it all” when it comes to these things, which is tough because I am pretty much as blind as a bat without them.

Anyway, yesterday they were kind of bugging me so I decided I would clean then in my cube here at work. No biggie. I had solution and a tissue. I proceeded to clean the contact for my left eye (the worst of my two eyes) and then put it back in. I took out the right eye, the best of the two, and proceeded to clean it. No problem….except that when I went to put the lens back into my eye, it was missing part of the lens. HUH?

I looked in my palm and sure enough there was a piece of he contact stuck to my palm, in the contact solution. Weird! These weren’t old contacts. They new as of 6 days ago, so they weren’t worn out or old or anything. Why did it tear? It’s a mystery to me.

So, blind in one eye and just over 1.5 hours of work to go. What do I do? It’s cold and rainy up here in the PNW, so I didn’t really want to drive home, half blind, in the rainy dark. So, I left work and headed home. I am glad I didn’t wait. It was hard to have an hour commute with one eye that is basically is useless – light and shapes is about it.

So, that is a new thing to consider that I hadn’t before. I need a spare set at work. Glasses isn’t an option since they are coke bottles and I don’t wear them in public. When I travel, at least for more than a couple days, I take an extra set just in case. I have never needed the extras, but this definitely has me thinking that I need to consider all my options when I am away from home now.

Ever had anything unexpected like this alter they way you think or behave?

Missing it

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Today I am missing it.

Today is the first day of Christmas break for students (at least for most schools) in my area. They are enjoying the day, I am sure, by not doing anything. I even have a teen who hasn’t seen the light of day yet because the bedroom door hasn’t cracked an inch and likely won’t for a couple more hours.

Today I am missing the fact that as I teacher I would not be working today. Usually the first couple days of Christmas break was an ACTUAL break for me. I usually finished up shopping and generally relaxed and spent time with the kids.

Instead, I am at work today…and there really isn’t much going on since my job is to support school personnel with their software…and they are all (or nearly all) on break…not working…and I am trying to find things to stay busy…but really all I want to do is not be at work…

Today I am missing it.

Teams

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Transition is hard. Lots of people hate change and resist it when it happens. I am not really one for change for change’s sake and I don’t really fear it, but sometimes change just isn’t necessary. – especially when you have something that serves the purpose fine the way it is.

Software changes should make your life better (either more convenient, streamlined, or all encompassing). At the very least, it should make your life less complicated right off the top. At work, we are going in the wrong direction for ease and internal communication.

We are switching from Skype for Business to Microsoft Teams. Never heard of it? Yeah, me neither until now.

I am just learning about this new software and how to use it, but so far I am not all that impressed. It seems to have taken the social media approach to business communication. Teams doesn’t integrate Outlook with it, so not only do I have to have Teams open but I also have to have a separate program open for my calendar and email. How is that really streamlining things? It’s not. At least not yet.

Guess you could say I am not feeling much like a Teams player…

**Thank you, thank you…I’ll be here all week…**

Stepped in it

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I made the mistake of working with a client on an issue that was outside of my knowledge wheelhouse. It really wasn’t that big of a deal and should have been an easy solve for those who are more knowledgeable than I in this particular area. However, as it turns out, not only am I a “middle guy” but so is the client. So you have two middle guys passing information back and forth only to have two larger organizations duking it out above us as they blame the issue for each other.

As such, I was trying to keep my head down and just play my part in passing along information.

Well, as I was following up on this issue this morning (I hadn’t heard anything for several days, going back to last week), I found out that there were at least three other people involved, but didn’t now know that because I wasn’t included in the follow up emails as the issue continues to cause problems.

To add even more confusion, one of my colleagues who was trying to be helpful (though she often steps where she shouldn’t) saw an email in our customer support account that wasn’t addressed properly and started an completely new client ticket before looking to see if there was history on the issue. Now, the issue is in giant CF mode!

I didn’t want to deal with this issue in the first place, so I am going to do what anyone else in my position would do when they venture onto the farm and promptly step into a big pile of B*LLSH#$%…pass it to a colleague who should have been dealing with it in the first place.

Now, I need to find a rag to wipe off my shoes.