At what point do you just, “Throw in the towel?” Literally, if we throw the towel into the washing machine we don’t know if it will actually get cleaned or not.
At the beginning of March, we bought a Kenmore washing machine from Costco.com. It wasn’t the cheapest model, but it also wasn’t the most expensive. We decided that we didn’t really need something fancy, but one with “triple action” agitation without the agitator sounded good. We had it delivered, mostly because they would haul the old machine away at no charge and then I wouldn’t have to do it.
The new Kenmore washer didn’t work correctly from the very beginning. No matter what I did to it to try and “balance” it, it sounded like there was a body inside of the machine and that it was bouncing around inside the laudry room. When I finally did get it close to balanced it squeaked and squealed like a pig getting chased around it’s pen. It was taking two, sometimes three, “Drain & Spin” cycles to get a load dry enough to even put into the dryer.
I called the repair service. Mind you, this was a new washer and it was only two months into it.
The first guy came out and said it was the drive belt and clutch. Ordered parts. Service is covered by warranty.
Parts arrived. Second guy comes out and says the first guy didn’t actually diagnos the issue correctly and the parts that were ordered weren’t needed. Second guy dug into the machine and said, “I have been doing this a lot of years and I have never seen this part (can’t remember which one he said) in that color. I am going to replace it.” Luckily, he had several parts in his van that he said needed repaired. He left and it supposedly was repaired.
The very next load run through it again sounded like someone was in the machine. Stopped the load, tried to balance it out (which by appearances it looked fine), still banging. More loads. More banging and squealing.
So, today after work, I get to unhook the thing and haul it back to the local Costco.
I have no idea what the plan is to replace it.
Perhaps running water and some rocks in the backyard.