Registered?

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Lots of companies want you to register the product you purchased. Probably so they can track you or something, but hopefully it is because they want to provide you with excellent customer support when the product breaks or malfunctions or something.

Why then, if they want you to do this, does it have to be so difficult?

I went to the Ryobi website to register a product and to make sure the warranty was going to be there if needed. I signed into my account and the very first thing I noticed was that EVERY page I went to the “live chat” box popped up, even after closing it. Annoying…

When I finally got to the product registration page and inputted the model number, the correct product doesn’t come up. WTH? I searched through everything that was suggested and they were the right type of tool, but not even close to the correct model.

So, I had to use the “live chat” after all…only to have to agree to have them send me an email so they could get all the pertinent product details and then they would register the product for me and confirm via email that it was done.

I am still waiting for that email.

Again, this is a large tool company. It’s their website.

Think it should work correctly? Think it is good customer service to have the customer go to your website and then they can’t do the thing they were directed to do on the website in the first place?

Not even remotely.

I hope I get a satisfaction survey…

Road fees

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Governments and their fees.

I realize that being part of a society requires some assent to a certain level of fees for the common good. That’s part of the social contract we make for living in a society.

I don’t mind paying some taxes and fees because I know that it provides for the common good. It makes life better for more people than just me. I’m someone what reasonable.

However, there comes a time when those fees become unnecessary and overbearing. Sound familiar? You might look back to one such fee that helped lead up the the American Revolution. What really gets me is that fees are being charged and collected and the government is rarely held accountable for the way the money is spent or mismanaged. That part irritates me to no end and isn’t part of the social contract. I don’t like waste. Big government wastes money. Big government isn’t accountable. Big government perpetuates bad government and bad spending.

So, to say I was shocked when I got my vehicle registration renewal yesterday might be an understatement. I have had the car for almost 2 years now and suddenly there was a new fee that wasn’t there before – a “hybrid vehicle transportation fee”. That one fee was $75! That one fee doubled the cost of the vehicle registration all by itself!

Ridiculous.

How about we stop using state funds to pay for heroin injections sites? How about we stop using state funds to pay for an idiot governor? How about we stop using state funds for things that don’t benefit the greater good? How about we stop using state funds to pay for unnecessary art in public spaces? Get the idea? There are lots of places where money is spent that it shouldn’t be.

I pay the gas tax every time I fill up. They already collect the “Vehicle Weight” fee to fund the highway on top of all the other fees.

I’ve had it.

I am going to drive on both sides of the road whenever I feel like it. I paid for it, therefore I am going to use as much of it as possible!