Drag on

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Or draggin’. Dragging.

Today. Is. Dragging. On. On. On.

Good grief.

It all started with an alarm that told me to get outta bed. Like most week days. Like most work days. The mistake was I listened.

The weather has turned sloppy. It’s cool and freary.

The software is hung up. It is slow as molasses today. Dragging, dragging, dragging.

This would be a better day just left to do nothing. Well, at least nothing of consequence.

It’s an uphill, uphill battle today.

How about a reset?

I’ll just go back to bed and try again tomorrow.

Slow day

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The work day is crawling today.

There are barely any help tickets and the only thing left to do is work on projects…and I don’t want to.

Can we all just go home now?

Staring at the screen waiting for something to happen is mind numbing.

OK, fine, I’ll work on projects.

But I am not going to like it.

A tool story

Technology in today’s day and age allows companies and customers to better interact.

That could mean that customers have better access to product information and new offerings from a company. It could mean that companies provide better support and customer care when issues arise with it’s products. It could mean that customers are able to communicate with the company their needs for tools and features they need.

Regardless of what could happen, customers should have a good experience with the product and the company. It’s what keeps them coming back to the company and it’s what also has them recommend the company’s products to people they know.

A little over a year ago, I decided it was time to update my power tools so I decided that having something with lots of tools and one battery system would be the best since they are all interchangeable. The answer was…

Ryobi.

In general, I like the tools. They 18v One+ system is a great idea because of the variety of tools that will work off one battery system. No need to have a bunch of different battery sizes and no need to have to buy new and newer tools since other companies keep changing their batteries all the time.

So, I invested. I bought a multiple tool set and over the last year I have added several more tools and a new set of extra batteries with a quick charger (30 minutes to be exact). It’s been a little less than a year since I did this and everything has worked as expected until now.

That 30 minute charger just up and died…used it two weeks ago and it work and then went to use it last week and it didn’t. Nothing. No power.

So, I wanted to find out what now. It is less than a year old and is probably under warranty. I logged into their website, ryobitools.com, and navigation is PAINFULLY SLOW! It takes minutes just to get their page to load, let alone navigate from one place to another once you actually get there.

All I could think as I wait and wait and wait is, “Really?”¬†With a company this large with that kind of budget, they can’t get a website that is zippity-do-dah fast? Kind of not really great customer service, ya know?

When I finally get to the “Contact” page I called the Power Tools phone number for support, 800-525-2579, and their navigation system is garbled and hard to understand…and the number they say to push for help sounds like “8” but when you push that number is says it is invalid. I called several times and finally pushed “2” (sounds nothing like “8”) and got through. WTH?¬†Seriously. I am not joking. Call it yourself.

So, besides having a painfully slow website, they also have a call system that is garbled and hard to understand. Makes total sense for a company trying to get and keep customers, right?

Oh, and after I talked with someone I have to call another department (East coast times, mind you) to get warranty help. I’ll let you know how that goes…

Hey, I’m driving here!

person holding red umbrella walking on street

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I sure hope you aren’t one of these people. I hope you aren’t a rude slow poke.

I’ll venture a guess you have experienced this though…

You enter a parking lot and proceed to look for a parking space. In the time that you are slowly driving around looking for a space, you inevitably encounter people who have exited the store, or perhaps are even headed into the store, and are walking right down the middle of the “road.” Thus, blocking you from moving any further as you wait for them to move.

Sometimes there are multiple people, walking shoulder to shoulder, creating a line across the roadway and preventing you from passing. They are oblivious to others around them, just walking and talking, taking their sweet time as your crawl at a snail’s pace, if you can move at all.

Rude? You bet! Frustrating? Of course. Wanna run over them? OK, keep that one to yourself as sometimes silence is the best policy…

GET.OUT.OF.THE.WAY!

Really, it’s not like I am in a hurry. In most cases, I am patient and can wait. But it is the principle of the thing – let’s not just be concerned with ourselves, shall we?


What are your parking lot pet peeves? Do you have bad habits you are can admit?

Slow fast food

mcdonald store at nigh time

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I know we have gotten rather spoiled these days in society and the modern comforts we often take for granted only seem to make us appreciate less and less. There is no lack of gratefulness these days.

BUT, I gotta tell ya, there is nothing more frustrating than slow “fast” food.

Time is short. You have a schedule to keep. You’re a mover and a shaker and you gotta get stuff done. People to see, places to be.

So you stop at a “fast” food restaurant thinking you can get in and out in less the 7 minutes and you can still maintain your fast paced agenda.

Screeching halt. 13 minutes later. 22 minutes later. Doesn’t matter how long really, as long as it isn’t “fast” it gets frustrating fast. You can feel your anxiety rising and you start “chomping at the bit”.

As an example just this morning even, I was running a little behind and there was no coffee ready at home. I stopped at a place where the golden arches beckon (don’t judge the coffee, it is passable) in hopes that I could get in and out quickly. Seven minutes from ordering, I am still waiting…for coffee. This, waiting at a place where the literally push a button after the put the cup under the spigot because the coffee is made in one of those dispenser things. That is not fast.

So, fast food. Not.

Anyone else frustrated in/with places like this?