Month: July 2019

Assigned seats

Posted on by backuphill

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Went to the movies last night and encountered something while buying tickets earlier in the day that was new – and didn’t like after I got to the theater.

The local AMC theater has always been first come, first served as far seating goes. Get there early and choose good seats. Come to think of it, I don’t think I have ever been to a theater that has done it any other way. So, when I went to buy tickets online yesterday afternoon (for a 7:15 showing) I just expected to buy tickets.

Instead I was greeted with a seating chart after I selected the movie (Spiderman: Far from Home) and I was supposed to select where I wanted to sit and how many seats I wanted. The chart showed available seats and which ones were not. I selected seats but was left wondering if this was going to be common practice or just because this was the opening night of a big movie.

After getting to the theater and asking a couple questions, turns out this has been going on for a couple months and will now be regular practice for all movies. OK, interesting.

Once in the theater, there were lots of people and single seats left all over the auditorium. Meaning, if you bought tickets late and went as a group, you would be split up for your group (as such, I have a 10 year old sitting next to me as the rest of his group was farther down the row). After thinking about this, I can’t imagine that this would encourage people to buy tickets for movies, but it might very well discourage most people.

I can tell you I don’t really like the practice. If I had logged in later in the day to buy tickets and all I saw were singletons or I was crammed into a row with people on boths sides, I wouldn’t buy a ticket.

I am still developing an opinion here, but I can’t see how this benefits ticket buyers.

What do you think? What is your experience? Do you like assigned seating at the movies?

Guest WiFi – exercise in frustration

Posted on by backuphill

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This is a love-hate type relationship.

Have you ever been in a store and unable to get a cell signal? Yeah, it happens more than you think. Have you been in such a store only to find there is no “Guest Wifi” available to you? Irritating. I find this most irritating while shopping at Costco. I mean, come on, it’s a warehouse for crying out-loud. It wouldn’t be that hard to put wifi in the place.

On the other hand, there are those places that have “Guest WiFi” available but it doesn’t work or is slower than molasses (here’s one for you…electronics store Best Buy has spotty guest wifi). I was traveling recently and learned that there was a place nearby (a government agency, actually) that had guest wifi. So, I went to check it out. FULL signal, this is promising! However, no data transferred at all. It was basically the same as when you’re at home and you know the wifi is on and you get a signal but it has to be rebooted so it will allow the transfer of data. So, what was promising became just an exercise in frustration.

So, we are left with the love-hate relationship again. I love stores that make it available, but I hate places that have it and it doesn’t work.

 

Receipt check

Posted on by backuphill

empty gray metal shopping card near assorted plastic bottles

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Shoppers beware!

I was shopping at Safeway yesterday and upon checkout, the receipt didn’t appear to be right. Upon closer inspection, it was totally wrong!!

Safeway has a three tiered price structure – regular, Member, and Just for U. They send out weekly paper fliers and they have an app that supposedly can help you keep track of all the things you need, as well as the special offers for members and Just for U that may apply to the things you need.

Well that app, specifically the Just for U pricing, doesn’t appear to be working or maybe is just a scam. Check your receipt! After I left the store something didn’t feel right, so I compared the app prices to the receipt prices and there was something definitely wrong.

9 items were purchased and 7 of them we rung up with the incorrect price – totaling almost a $10 difference in being overcharged!! That’s kind of a big deal and not something you can just let slide. Not that $10 is that big a deal in the financial department to me, but it is for lots of people.

The question is, does this happen on a regular basis? Do you check your receipts? How many times does Safeway, et al, (FYI – Albertsons, Safeway, and Haggens are all the same company) let this happen? My guess is more than it should!

Bad computer programming? Easy mistake? On purpose fraud? Hard to say, but someone knows. The store had no explanation for it.

They refunded the appropriate amount, but I am not sure I am satisfied with that.

Do you regularly check your receipts? Have you ever notices a recurring problem at any stores?