I was shopping at Safeway yesterday and upon checkout, the receipt didn’t appear to be right. Upon closer inspection, it was totally wrong!!
Safeway has a three tiered price structure – regular, Member, and Just for U. They send out weekly paper fliers and they have an app that supposedly can help you keep track of all the things you need, as well as the special offers for members and Just for U that may apply to the things you need.
Well that app, specifically the Just for U pricing, doesn’t appear to be working or maybe is just a scam. Check your receipt! After I left the store something didn’t feel right, so I compared the app prices to the receipt prices and there was something definitely wrong.
9 items were purchased and 7 of them we rung up with the incorrect price – totaling almost a $10 difference in being overcharged!! That’s kind of a big deal and not something you can just let slide. Not that $10 is that big a deal in the financial department to me, but it is for lots of people.
The question is, does this happen on a regular basis? Do you check your receipts? How many times does Safeway, et al, (FYI – Albertsons, Safeway, and Haggens are all the same company) let this happen? My guess is more than it should!
Bad computer programming? Easy mistake? On purpose fraud? Hard to say, but someone knows. The store had no explanation for it.
They refunded the appropriate amount, but I am not sure I am satisfied with that.
Do you regularly check your receipts? Have you ever notices a recurring problem at any stores?