
Frustrating.
Everything is take out. For lunch I want a burger. Not a big deal, I can do that fairly easily.
Frustrating part is many local places would like you to order ahead and do it online. Many of them have added this service to accommodate for the continuously stupid mandates from the state.
So, you go to order online and then the website doesn’t let you customize your order. You can only just order. If I want to add bacon? Tough. If I want to remove the tomato? SOL. But I can tell you what time I want to pick it up and you’ll have it ready for me. Helpful, but not really if I can’t order it the way I like it or want it.
As such, I am left with calling in the order – which is inconvenient for me and for them, as they are already likely busy with the lunch crowd.
I am sure there are websites out there that are better at this than some. And it really isn’t the restaurant’s fault as they probably had to scramble to get something up and running. BUT, with technology today, there is no reason you shouldn’t be able to submit an order with customized menu items the way you want it.
Just simply isn’t good.