We all know it is a lie and yet we just keep putting up with it because we want our stuff, no matter what it is.
“Shipping and handling” fees are usually tagged on at the very end of ordering something online. They get you all the way through the process only to find out there is that fee…and in most cases the fee is totally outrageous but we’re stuck and they know it.
A prime example is school pictures for your kids. I typically just order the digital image download because they I can have pictures printed as I need them or just for the people who want them. It should be a quick and simple transaction. Instead, there is a company out here (maybe in other places too) that my kid’s school uses that rapes you with the fee.
I am getting a digital download, meaning you have my email address because I am supplying you with a credit card. There is NO REASON to send me a hard copy of anything! Yet, this company insists that you need a hard copy of the “copyright release”. So, they send you, in the mail (that takes a week) for a $1.21, a printed copy of the release and a code so you can download the image. Really? A hard copy?!? You could have sent that in an email, like the second I pressed the button to pay for the photo of my kid.
Nope! Dorian Studios has to send it to you for the tune of $7.00. The photo shows you that clearly it didn’t cost $7 to send the hard copy. Clearly they are making money on the “shipping & handling” when it doesn’t even need to happen in the first place. What a scam and a lie!