Corporate thieving of the little guy. Unfortunately, there isn’t much you can do in the world of “allowed monopolies.” The cable company has you over a barrel and if you don’t fight them tooth and nail, you’re gonna take in the tail.
Friday night saw an email come to the inbox that indicated I hadn’t paid my cable (internet) bill. I knew that wasn’t the case, but immediately went and reviewed the checkbook (yes, I keep a hard copy) and then the online transaction roster for my bank. Sure enough, payment was made in the middle of the month. Mind you, I have paid the same way via the bank with an electronic payment for years. Never any trouble. So why now?
Saturday morning I called Comcast/xFinity and asked what the heck was going on since I had confirmation from the bank that the payment was made. I didn’t have all the real specific details because I honestly didn’t think I would need it. Turns out, I did and will need to talk to them again.
They proceeded to tell me that a payment was never received and I know owe them for two months (past and upcoming).
Uh, I don’t think so! The payment has clearly been deducted from my bank, so you can eat my shorts.
I called the bank and got REAL specific details and will need to call the thieving corporation back.
Hopefully I have better luck this time…I can’t wait to wait on hold for hours on end…
Have you had this happen before? Have you had this happen with Comcasst/xFinity, specifically? What did you do or how did you get it resolved?