Garbage cans

trash near door

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I recently posted about my time in a hotel room and the lights not being on when I got there after dark. There are several other things about the experience I want to talk about, but I didn’t want to do it all at once. Let’s savor the experiences, shall we?

Anyway, the room was pretty clean. Maids at the hotels, for the most part, do a pretty good job. But there is one thing that they do that I am not sure if it is a training thing, or just personal thing they do to irritate guests…

Ever notice the garbage can liners are tied so tightly that you can hardly get anything to go in them? And then when you push an item into it, it breaks the liner or just causes it to come off altogether?

In this case, every single garbage can liner in the room was so tight that you couldn’t get anything into the cans. Stuff literally just sat on top of the can! I tried to push one item into the can, thinking the liner would open up a little and allow the item to go into the can. Nope. No such luck. It just pulled the whole thing loose. Now there was no point to have a liner in the can at all.

Anyone know? Do they do this on purpose? I have noticed this in several hotels now. It must be an industry thing, but why?

 

In the dark

dark gold lamp light

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There is something disconcerting about entering a dark room. It is one thing when it’s your room and you are familiar with it, it is a totally different thing when the room is completely unfamiliar to you.

Over the weekend I was on an overnight adventure that required a hotel stay. I got to the hotel after dark and checked in. After receiving directions to get to the room, I learned there was an “outer” door that would lead to and entry way where I would find two doors, one for my room and one for another (an A and B room).

When I got to the room, the outer door was locked (as I expected it to be). I unlocked it and started to step in to the entry room and there was no light. None. I expected it would be motion activated, but no such luck. So, the fumbling with full hands and a phone flashlight ensued and I managed to unlock my room door. (As it turns out, someone had switched off the motion activated light.)

Once I got the room door open, the light switches by the door in the room didn’t work.┬áSo, now the fumbling Olympics of feeling your way through an unfamiliar, dark room began. I finally located a lamp on the nightstand and turned on a light. As it turns out, someone (probably the last guest) had turned off the lamp that was plugged into a switched outlet, thus making the switch useless to the next guest.

I have to say it is more than a little irritating to check into a hotel and find two lights, either near or in, your room not working. If you know your guests will be checking in after dark (we are in the winter months here, so it gets dark early), why not make sure the lights will work as expected. OR, better yet, why not make sure there is a light on IN THE ROOM when the guest gets there? It’s the little things folks. The little things that impress and make you want to stay there again. Sure, maybe most people wouldn’t notice, but I guarantee there are many who would.

Yeah, but what about the wasted power…blah blah blah…I don’t care. With LED bulbs the power usage would be minute compared to the repeat business it would generate because people notice the little things. Everyone likes to come home to a lit house on a dark night or evening. It’s these types of things that I mention when I leave a rating online.

A hotel should treat it’s guests like they are arriving home.

It’s the little things. Details matter.

Can’t get no service

hotel sign neon letters

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Hotel restaurant – you are the weakest link.

Last year, the food took a long time and the missed one order for someone in the party. Didn’t even get the order put into the kitchen. So someone didn’t even get to eat.

This year, the waitress took forever. The orders came out wrong. Some people had to wait to order after others had already ordered. The kitchen was taking forever and people who were already done had to wait 30 minutes for their bill.

Um, can you say fail? What’s worse it that for two years in a row it has been poor service. Glad I didn’t choose to eat here, but I feel bad for my co-workers did.

The rooms are OK, but the service in parts of the hotel leave a bit to be desired.

Elevated

gold colored chandelier

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I don’t know what it is about me. Do I look like I really like elevators?

I don’t know why this is, but every time I have traveled for work in the last three years and stayed in a hotel I have been in the room directly across from the elevator.

If you have traveled much, you know that is an issue because people getting off the elevator generally aren’t quiet. They are loud and noisy in the elevator and as they get off the elevator. They typically quiet down as they turn the corner to head down the hallway to their rooms. As such, anyone in the room closest to the elevator gets the brunt of “offload” or “load” noise.

It’s irritating, really.

It definitely doesn’t elevate my stay.


 

What about staying in a hotel annoys you?

I’ve got the power (or not)!

close up photo of white usb cable

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OK, not really. I am actually kind of a little irritated that I don’t have the power.

I am traveling for work and I am in a hotel (Hilton) for a couple nights. It isn’t a bad room, except for one thing…

The room has all of one USB outlet! Um, hello! How can a modern hotel have only one USB outlet? A newer hotel. Poor planning, don’t ya think? Luckily I have other ways to plug in my devices.

The last time I had to do this, the hotel had six USB outlets in the room. So, I wonder what gives?

What are your travel complaints, irritations, or annoyances?