Refund

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I bought something online at the beginning of the month that needed to be sized before being purchased. Of course, I don’t want to buy something that doesn’t fit right off the bat so I was careful to follow instructions.

The instructions said to download the fitting guide and make sure to “print at 100%” so the fitting guide printed accurately. The fitting guide was a PDF on the company website. When you hit download you have a program that opens the PDF and then you print. Pretty simple process. At least it should be. There is no magic here.

So, the product arrives and I try it on. Doesn’t fit. It doesn’t fit!

I decide to compare the item I received to the fitting guide I printed off. It was obviously bigger than what I determined the size should be so where exactly did it fit on the sizing guide? Interestingly Frustratingly enough, the item was a full two sizes bigger than what I ordered. TWO!

Now, I take pictures of the fit and sizing guide with the item and what it should have been versus what it actually was. Then I contact the company and submit my request for a refund and to return the item.

The response is rather irritating. Yes, they will refund the money, but a “common mistake is that the sizing guide isn’t printed at 100%.” Oh, so you are going to blame the problem on the customer when all they did was download and print the guide you provided?

Is the PDF already at full size or not? It fit onto and filled an entire 8.5″ x 11″ sheet of paper so I don’t know how there could be any mistaking how it was printed. If the PDF isn’t already at full size, why put it up on your website as your fitting guide?

Sorry, but you lost a sale and any recommendation you might have gotten for the whole process even if it was a return. You can’t blame the customer for a problem you may be creating yourself.

I just knew it

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Ever had that moment of regret where you knew better but did it anyway?

Ever had that moment where your mind tells you, You’ve done this before and it didn’t work. Don’t do it again.

Why do we not listen to our inner voice? Why do we choose to ignore all the red flags and past experiences we have had only to find ourselves in a familiar place with familiar regrets?

My eyes are telling me that. They have been telling me that for at least a week, probably more. Maybe about a month. I should probably do something about it.

I was at Costco a while back and I was in need of contact solution. Many years back I had messed around with trying different brands, only to find that the Bausch & Lomb really WAS the best. So, I haven’t ever deviated from that brand since.

Well, dang it, my eyes observed a deal in the Kirkland brand solution (even though it has been tried in the past). Three bottles of solution for half the price the stuff I normally buy. Maybe it’s time to try it again.¬†Hey, it’s made by a name brand company but just bottled under the Kirkland name. It can’t be as bad as I remember.

My inner voice needs a beating.

Seriously, someone needs to beat that guy up. He tells me not to do it and then turns right around and rationalizes doing it. Way to watch out for my me, inner voice.

My eyes are not as comfortable as they have been in the past and they can definitely tell the solution isn’t the same. My eyes are dried out and they always feel like they do when I am tired and as though I have worn my contacts for several days without taking them out.

Stupid inner voice. I gotta stop listening to that guy. No, I need to start listening to that guy. Wait, I can’t do both.

Inner voice, what should I do?

I’m too old for this

relaxation forest break camping

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I recently attended a mini family reunion on the other side of the state. It was a quick one, just over a weekend so two nights was all I was staying. I was also going alone, kids were busy and wife had to work, so I didn’t need to take the usual stuff. I wanted to travel light and quickly.

So, I threw a few camping type supplies into the car and some clothes, and off I went. Tent, sleeping bag, clothes, food.

Well, I regretted “go light” as soon as I climbed into the tent to sleep. I didn’t include the usual stuff like a sleeping pad or an air mattress, like I would have if someone else was along with me. What was I thinking?

My body doesn’t handle the same things it could when I was younger. Apparently my brain thinks I am still young enough to do this crap, my body obviously let me know that wasn’t the case. Comfort? Yeah, not so much. Sleeping on the ground and having an old body (or at least feeling old) just doesn’t add up to much sleep.

Lesson learned? Take the comfortable stuff. It isn’t over-rated.